How Do I Fix a Default Payment Error for Canada Post BYOR?

If you receive a default payment error when selecting Finalize and Pay for a Canada Post BYOR shipment, the message is coming from Canada Post.

This usually means the payment method in your Canada Post account needs to be updated.

Update your Canada Post payment method

1. Sign in to your Canada Post business account.
2. Go to your business profile or payment settings.
3. Confirm that a valid credit card is saved.
4. Make sure that card is selected as your default payment method.
5. Return to ShipTime and try processing the shipment again.

Need help?

If you have updated your Canada Post payment method and are still receiving the error, contact our Heroic Support™ team for assistance.

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