How Do I Set Up Real-Time Rates for an Existing WooCommerce Store?

If your WooCommerce store is already connected to ShipTime, you can enable real-time rates from your integration settings.

Accurate product dimensions are important. ShipTime can use default dimensions as a fallback, but those defaults may produce less accurate checkout rates if individual product dimensions are missing.

Enable real-time rates in ShipTime

1. Log in to your ShipTime account.
2. Go to Integrations > My Integrations.
   
   
   
3. Find your WooCommerce store and select Manage Store.
   
   
   
4. Select Enable Rates.
   
5. Enter your default package dimensions.
   These dimensions are used only as a fallback when dimensions are missing from a product in WooCommerce.
   
   
6. Review and select any additional rate preferences you want to use.
   
   
7. Select Enable Rates.
   
   
   Once enabled, you should see a confirmation message indicating that live rates were enabled successfully.

Add dimensions to your WooCommerce products

For the most accurate real-time rates, add dimensions to each product in WooCommerce.

1. Log in to your WordPress/WooCommerce admin area.
2. Go to Products.
3. Select the product you want to update, then select Edit.
   
   
   
4. Scroll to the product data section and select Shipping.
   
   
   
   1. Enter the product dimensions.
   2. Select Update.
   3. Repeat these steps for each product in your store.

The product dimensions will sync to ShipTime and can then be used when calculating real-time checkout rates.

Why product dimensions matter

Default dimensions are useful as a backup, but they may not accurately represent every item in your store.

Adding accurate dimensions to your WooCommerce products helps ShipTime return more precise shipping rates to your customers at checkout.

Test your checkout rates

After enabling Real-Time Rates, place a test order in your WooCommerce store to confirm that shipping options appear at checkout.

If rates do not display, check that:

• Real-Time Rates are enabled for the integration.
• Product weights and dimensions are available.
• Your default dimensions are entered.
• The destination can be serviced by the available carriers.

Need help?

If you have trouble enabling real-time rates or syncing your WooCommerce product dimensions, contact our Technical Support team at techsupport@shiptime.com.

Not using ShipTime yet? Create your free ShipTime account to access discounted rates from leading couriers, all in one platform.