How Does Canada Post Carbon-Neutral Shipping Work with ShipTime?
ShipTime supports Canada Post’s carbon-neutral domestic ground shipping services, giving customers access to greener delivery options when shipping within Canada.
Canada Post currently includes carbon-neutral shipping with Regular Parcel™ and Expedited Parcel™ services. Canada Post states that it purchases verified carbon offsets equivalent to the greenhouse gas emissions generated by these services.
Which Canada Post services are carbon-neutral?
For eligible domestic shipments within Canada, carbon-neutral shipping is included with:
- Regular Parcel™
- Expedited Parcel™
Canada Post also identifies its flat rate boxes as carbon-neutral, though those are separate from the standard ShipTime parcel workflow.
Is there an extra charge for carbon-neutral shipping?
No additional carbon-neutral fee is applied by Canada Post for Regular Parcel™ and Expedited Parcel™ services. The carbon-neutral feature is included as part of these services.
How does Canada Post make these shipments carbon-neutral?
Canada Post calculates the greenhouse gas emissions generated by its eligible domestic ground parcel services and purchases accredited carbon offsets intended to balance those emissions.
How do I ship carbon-neutral with Canada Post in ShipTime?
- Log in to your ShipTime account.
- Create a shipment within Canada.
- Review the available Canada Post services.
- Select an eligible Regular Parcel™ or Expedited Parcel™ service.
- Complete the shipment as usual.
Will my customer see that the shipment is carbon-neutral?
If ShipTime displays a Carbon Neutral indicator or badge on the applicable tracking experience, customers may be able to see that the selected Canada Post service includes carbon-neutral shipping.

Does carbon-neutral shipping mean there are no emissions?
No. The shipment still generates emissions.
“Carbon-neutral” in this context means Canada Post offsets the greenhouse gas emissions associated with the eligible service by purchasing accredited carbon offsets.
If you have questions about which Canada Post services are available for your shipment, contact our Heroic Support™ team and we can help review your options.
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