How to Add Contacts to Your ShipTime Address Book
ShipTime’s Address Book lets you save frequently used shipping addresses so you do not have to enter the same contact information each time you create a shipment.
You can save an address either while creating a shipment or directly from your Address Book.
How do I save an address while creating a shipment?
When entering the recipient information for a shipment:
- Enter the recipient’s address and contact details.
- Select Save to Address Book.
- Continue creating the shipment as usual.

The contact will be saved to your Address Book for future shipments.
How do I add a contact directly to my Address Book?
You can also create a contact before starting a shipment.
- Sign in to your ShipTime account.
- From the left-hand menu, go to Manage > Address Book.

- Select Add New.
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- Enter the contact information, including the applicable:
- name
- company name
- street address
- city
- province/state
- postal/ZIP code
- country
- phone number
- email address
- Review the information for accuracy.
- Select Save.
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The contact will now be available from your Address Book when creating future shipments.
Why use the Address Book?
Saving frequently used addresses can help you:
- reduce repetitive data entry
- create repeat shipments more quickly
- reduce address-entry errors
- keep frequently used shipping contacts organized in one place
Can I use a saved contact when creating a shipment?
Yes. Once an address has been saved, you can select it from your Address Book instead of entering the information manually.
For more information, see How Do I Ship to a Contact in My Address Book?
Can I set a saved address as my default Ship-From address?
Yes. Any eligible address saved in your Address Book can be selected as your default Ship-From address.
For instructions, see How to Set a Default Ship-From Address in ShipTime.
Need help with your Address Book?
If you need help adding or managing contacts in ShipTime, contact our Heroic Support™ team.
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