What Is a Courier Pak?

A Courier Pak is a lightweight shipping pouch provided by some couriers for smaller items and documents.

Courier Paks are typically made from durable plastic and may include padding or protective lining. They are designed to help protect smaller shipments while keeping the package compact and easy to handle.

How do I set Courier Pak as my default package type?

You can set Courier Pak as your default packaging option in ShipTime.

1. Go to Settings.
2. Select Preferences & Defaults.
3. Find Default Package Type.
4. Select Courier Pak.

What is the weight limit for Courier Paks?

ShipTime supports Courier Pak shipments weighing up to 5 lb / 2 kg.

Only couriers and services that support the selected Courier Pak weight and shipment details will appear when you compare rates.

Where can I get Courier Paks?

You can get Courier Paks in a couple of ways:

• Visit a courier location and request the appropriate packaging directly.
• Use our courier location guide to find a nearby drop-off or service location.
• Contact our Heroic Support™ team if you need help ordering eligible courier supplies.

When should I use a Courier Pak?

Courier Paks are best suited for smaller, lightweight items or documents that fit securely within the packaging.

For larger, heavier, fragile, or irregularly shaped items, use packaging that better protects the contents and meets the courier’s requirements.

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