Can I Ship to a PO Box with ShipTime? 

Yes, but only certain postal carriers can deliver to PO Boxes.

When shipping to a PO Box, it’s important to choose a service that can access that type of address. Most courier companies require a physical street address and cannot deliver to PO Boxes.

Which carriers can deliver to PO Boxes?

ShipTime supports PO Box delivery through:

• Canada Post
• USPS

These postal carriers can deliver to PO Box addresses.

When creating your shipment, make sure the recipient address is entered correctly and select an eligible Canada Post or USPS service.

Which carriers cannot deliver to PO Boxes?

Most courier services cannot access PO Boxes, including:

• UPS
• FedEx
• Purolator
• DHL
• Canpar

If a courier that requires a physical street address is used for a PO Box shipment, the shipment may be delayed, refused, or returned to the sender.

How can I avoid PO Box delivery issues?

Before creating the shipment:

1. Confirm whether the recipient address is a PO Box.
2. Enter the complete PO Box address accurately.
3. Select an eligible Canada Post or USPS service.
4. Review the shipment details before purchasing the label.

If you’re unsure whether a service can deliver to the address provided, contact our Heroic Support™ team before creating the shipment.