Does ShipTime Offer Collect or Cash-on-Delivery (C.O.D.) Services?

ShipTime does not currently offer Collect or Cash-on-Delivery (C.O.D.) services.

All shipments created through ShipTime are billed through your ShipTime account using an available payment method.

What is a Collect shipment?

A Collect shipment generally means that the transportation charges are billed to the recipient rather than the shipper.

ShipTime does not support this billing method. The ShipTime account holder creating the shipment is responsible for the charges processed through ShipTime.

What is Cash-on-Delivery (C.O.D.)?

Cash-on-Delivery (C.O.D.) is a service where the carrier collects payment from the recipient when the shipment is delivered.

ShipTime does not offer C.O.D. services, and carriers booked through ShipTime cannot be instructed through the platform to collect payment for the value of the goods at delivery.

How are ShipTime shipments paid for?

Shipping charges processed through ShipTime are billed directly through your ShipTime account using the payment options available on your account.

If you need the recipient or customer to reimburse you for shipping or pay for the goods being shipped, that payment would need to be arranged separately outside of ShipTime.

Need help with billing?

If you have questions about payment options or how a shipment will be billed, contact our Heroic Support™ team and we can help.