How Do I Apply a Coupon Code in ShipTime?

You can apply an eligible coupon or promo code during the Finalize & Pay step when creating a shipment.

How to apply a coupon code

1. Continue through the shipment process until you reach Finalize & Pay.
2. Under the Payment Method section, find the promo code field.
3. Enter your coupon code.
4. Click Apply.
5. Wait for the confirmation message showing that the coupon was added successfully.

  
If the coupon is accepted, ShipTime will confirm that it has been applied. Review the shipment total before completing payment.

What if the coupon does not appear to apply?

If you do not see a confirmation message right away:

1. Wait a few moments for the system to process the code.
2. Return to the previous shipment step and then go back to Finalize & Pay.
3. Check again for the confirmation message.
4. Review your receipt after payment to confirm the coupon was applied.

If the code is invalid, expired, or not eligible for the shipment, it may not be accepted.

Why might a coupon code not work?

A coupon code may not apply if:

• it has expired
• it has already been used
• it is limited to specific customers, services, or shipment types
• the minimum requirements for the promotion have not been met
• the code was entered incorrectly

If you believe the coupon should be valid but it is not being accepted, contact our Heroic Support™ team.