How Do Nationex Pickups Work with ShipTime?

Nationex shipments created through ShipTime are handled through pickup service rather than customer drop-off locations.

For eligible Nationex shipments, a pickup is arranged for the next business day at no additional pickup charge. Nationex pickup availability can still depend on the service area and shipment details.

Does Nationex have drop-off locations?

Nationex does not currently offer customer drop-off locations through ShipTime.

Instead, eligible shipments are collected by Nationex through its pickup service.

How is the pickup scheduled?

When you create and finalize an eligible Nationex shipment in ShipTime:

1. Complete the shipment and generate the shipping label.
2. Nationex schedules the pickup for the next business day.
3. Your Nationex tracking number also serves as the pickup confirmation number.

Is there a separate pickup fee?

No additional pickup charge is applied for the standard next-business-day Nationex pickup described above.

How do I track the shipment?

Use the Nationex tracking number generated with your shipment to monitor its progress.

Because the tracking number also serves as the pickup confirmation number, keep it available if you need to follow up about the collection.

What if my location is not eligible for pickup?

Nationex pickup availability varies by postal code and service area. Nationex’s system identifies whether pickup service is available for a given postal code.

If Nationex is not available for your shipment or pickup location, ShipTime may display other eligible courier options.

If you have questions about a Nationex pickup, contact our Heroic Support™ team.