How Often Do Couriers Pick Up Shipments?

Courier pickup frequency varies depending on the courier, service, pickup location, and local operating schedule. In many cases, a courier will make one scheduled pickup at a location per day, but this should not be assumed for every shipment.

How courier pickups work

When scheduling a pickup through ShipTime, review the pickup options available for your selected courier and service.

Keep in mind:

• Pickup availability and schedules vary by courier and location.
• A courier may only visit your location once on a scheduled pickup day.
• Pickup times may be provided as a window rather than an exact arrival time.
• Same-day pickup availability may depend on when the request is submitted.
• Creating another shipment does not necessarily result in an additional courier visit that day.

Have your packages labelled, securely packed, and ready before the applicable pickup window.

What if I have multiple shipments?

If you have several shipments being collected by the same courier, have all eligible packages ready when the courier arrives.

If you've already scheduled a pickup and create additional shipments afterward, check whether those packages can be included with the existing pickup before scheduling another one.

What if I miss my pickup?

If your shipment isn't collected as expected, check your shipment and pickup details in ShipTime. Depending on the courier and service, you may need to reschedule the pickup or use an available authorized drop-off location.

Need help with a courier pickup?

Our Heroic Support™ team is here for you. Contact us by phone, live chat, or email for the answers you need to keep Shipping Smarter with confidence.

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