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ShipTime Quote & Ship – Step-by-Step Help Guide

ShipTime’s Quote & Ship tool guides you through the complete shipment process, from entering addresses and package details to choosing a carrier, arranging pickup or drop-off, and completing payment.

Use this guide to understand what is available at each stage.

Address Details

Enter or review the origin and destination information for your shipment.

  • Shipping From Address: View or change the address the shipment is being sent from.
  • Shipping To Address: Enter or update the recipient’s destination address.

Recipient Options

Additional options may include:

  • Residential Address: Select this option when the destination is residential. Providing the correct address type can help avoid unexpected carrier adjustment fees.
  • Confirm Delivery: Send a delivery confirmation email to your email address when the shipment is delivered.
  • Notify Recipient: Send tracking information to the recipient by email.
  • Save to Address Book: Save the recipient’s information for future shipments.

Shipment Details

Enter the package information and select any additional shipping options.

  • Shipment Progress Bar: Shows your current step. You can select a previous step to return and make changes.
  • Package Type: Select the package type that best matches your shipment.
  • Measurement Units:
    • Metric: kilograms (kg) and centimetres (cm)
    • Imperial: pounds (lb) and inches (in)
  • Box Library: Select a saved box configuration from Settings > Boxes.
  • Copy: Duplicate a package and add it to the shipment.
  • Delete: Remove a package from the shipment.
  • Add Items: Add additional packages.
  • Saturday Delivery: Select this option when you want Saturday delivery for the shipment, where available.
  • Special Handling: Select this option when applicable for oversized, irregular, or non-standard packages, such as tires.
  • Signature Required: Request that the carrier obtain a signature at delivery.

Proceed Options

Choose how you want to continue:

  • Insta Ship: Automatically selects the least expensive available service and skips the carrier-selection step.
  • Choose Carrier: Continue to the carrier-selection page and choose the service yourself.

 

Choose Carrier

Review the available carrier and service options.

  • Shipment Progress Bar: Shows where you are in the shipment process.
  • Service Rating: View the rating displayed for the carrier service.
  • Details: View a breakdown of the applicable service charges.
  • Select: Choose the carrier and service you want to use.
  • Save Quote: Save the quote, including its address details and carrier selection, under Saved Quotes for later use.

Pickup or Drop-Off

Choose how the shipment will be provided to the carrier.

Pickup

Select Pickup to schedule a courier pickup using the available date and time options.

Drop-Off

Select Drop-Off if you plan to bring the shipment to an authorized carrier location.

Use the available link to find a nearby drop-off location.

Special Instructions

Enter any applicable pickup or delivery instructions for the carrier.

Finalize & Pay

Review the shipment and payment information before completing your purchase.

  • Shipment Progress Bar: Shows that you have reached the final stage.
  • Payment Method: Select a saved payment method or add a new one.
  • Edit Shipment Details: Return to the shipment details to make changes.
  • Edit Rate: Return to Choose Carrier and select a different service.
  • Edit Pickup: Return to the pickup or drop-off stage.
  • Promo Code: Enter and apply an eligible promotional code.
  • Proceed to Pay: Complete payment and generate your shipping label.

Helpful Quote & Ship Features

Quote & Ship also allows you to:

  • save frequently used addresses
  • reuse saved box dimensions
  • compare available carrier services
  • request Saturday Delivery where available
  • select Special Handling or Signature Required when applicable
  • save quotes for later
  • choose between pickup and drop-off
  • apply eligible promo codes
  • use Insta Ship when you want ShipTime to select the least expensive available service

Need Help?

If you have questions while creating a shipment, contact our Heroic Support™ team.