What Is a Preferred Quote in ShipTime?

A Preferred Quote is the shipping service a customer selects at checkout when Real-Time Rates are enabled for a supported eCommerce store.

That selection is then synced with the order in ShipTime so you can see the courier and service level the customer chose.

How does a Preferred Quote work?

When Real-Time Rates are enabled, customers can view the available shipping options at checkout and choose the service that best fits their needs.

Once the order syncs to ShipTime, the selected courier and service level are attached to the order as the Preferred Quote.

In the Orders view, the Preferred Quote appears in the Selection column.
 

Why is a Preferred Quote useful?

A Preferred Quote helps you:

• Match the customer’s selection: See the courier and service level chosen at checkout.
• Reduce manual selection: Avoid having to identify the customer’s preferred shipping service separately.
• Streamline fulfillment: Keep the customer’s checkout selection connected to the order in ShipTime.

Need help?

If a Preferred Quote is not appearing correctly or you have trouble with your eCommerce integration, contact our Technical Support team at techsupport@shiptime.com.

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