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What Is Bring Your Own Rates (BYOR)?

Bring Your Own Rates (BYOR) allows you to connect your own carrier account to ShipTime and use your negotiated carrier rates while continuing to create and manage shipments through the ShipTime platform.

This can be useful if your business already has direct pricing or an established relationship with a carrier but still wants to use ShipTime’s multi-carrier shipping tools.

Which carriers support BYOR?

BYOR is available for select carriers, including:

  • Canada Post
  • Canpar
  • DHL
  • FedEx
  • GLS
  • Loomis
  • Purolator
  • UPS

Available connections and requirements can vary by carrier.

How does BYOR work?

Once your carrier account is connected, ShipTime can retrieve eligible rates from your own carrier account and display them during the quoting process.

Depending on your BYOR preferences, ShipTime can either:

  • dynamically compare your BYOR rates with available ShipTime rates and surface the lower option, or
  • always use your own rate for the connected carrier

Additional quotes can also be viewed when available.

For more information, see How Do I Compare My Courier Rates with ShipTime Rates Using BYOR?

How do I connect my carrier account?

Carrier accounts are connected from the Carriers section of your ShipTime account.

The information required varies by carrier, and some connections require additional setup.

For complete instructions, see How to Connect Your Own Carrier Account to ShipTime (BYOR).

FedEx connections may require API credentials and certification. See How to Obtain FedEx API Credentials for BYOR in ShipTime for the FedEx-specific process.

Who bills me for a BYOR shipment?

A BYOR shipment is created using your own carrier account.

This means the carrier generally bills you directly for:

  • transportation charges
  • carrier adjustments
  • applicable carrier fees
  • other charges assessed to your carrier account

ShipTime does not reconcile carrier billing for BYOR shipments.

Who handles support for BYOR shipments?

Because the shipment moves on your own carrier account, shipment-specific carrier matters are generally handled directly between you and the carrier.

This can include:

  • tracking investigations
  • carrier billing questions
  • adjustment disputes
  • service issues
  • standard carrier claims when ShipTime Insurance was not purchased

ShipTime can still assist with platform or carrier-connection issues.

Can I purchase ShipTime Insurance on a BYOR shipment?

Yes. Eligible BYOR shipments can still use ShipTime Insurance.

Insurance purchased through ShipTime is billed separately from the transportation charges billed by your carrier.

For BYOR shipments:

  • any Declared Value above $0 triggers a $2.50 minimum insurance charge
  • higher insured values follow the applicable ShipTime Insurance rates
  • eligible claims for purchased ShipTime Insurance are submitted through ShipTime

For full pricing and coverage limits, see ShipTime Insurance Details & Pricing.

Can I use BYOR for Dangerous Goods?

If your own carrier account is already authorized to transport Dangerous Goods, contact ShipTime Technical Support after connecting the account.

An additional configuration step may be required before Dangerous Goods services can be used through ShipTime.

Can I remove a BYOR connection?

Yes. A connected carrier account can be removed if you no longer want to use it through ShipTime.

Your available ShipTime carrier options remain separate from your own connected carrier accounts.

Why use BYOR?

BYOR can be useful if you want to:

  • keep your existing carrier relationship and negotiated pricing
  • manage multiple carriers from one shipping platform
  • compare your own rates with available ShipTime rates
  • use ShipTime technology without giving up your direct carrier account
  • add ShipTime Insurance to eligible BYOR shipments

Need help with BYOR?

If you have questions about connecting a carrier account or troubleshooting a BYOR connection, contact our Heroic Support™ team. For technical connection issues, you can also contact techsupport@shiptime.com.

Not using ShipTime yet? Create your free ShipTime account to access discounted rates from leading couriers, all in one platform.