What Is ShipCash and How Does It Work?

ShipCash is a prepaid balance that can be used toward eligible shipping charges in ShipTime.

Instead of charging your credit or debit card for each applicable shipment, you can add funds to your ShipCash balance and use those funds when shipping through ShipTime.

ShipCash may also be earned through eligible referral, reward, or promotional programs.

What can I use ShipCash for?

ShipCash can be used toward eligible shipping charges available through your ShipTime account.

Your ShipCash balance and transaction history can be managed directly from the Payments section of your account.

How do I request a ShipCash account?

To request access to ShipCash:

1. Sign in to your ShipTime account.
2. Select Settings in the top-right corner.
3. Select Payments.
4. Locate the ShipCash section.
5. Select Open ShipCash Account.

Once submitted, the request will show as Requested while it is being reviewed.

ShipCash activation may take up to one business day while our Billing team processes the request.

How do I add funds to ShipCash?

Once your ShipCash account is active:

1. Go to Settings > Payments.
2. Locate the ShipCash section.
3. Select Add Funds.
4. Follow the prompts to add funds to your ShipCash balance.

How do I view my ShipCash transactions?

From the same ShipCash section:

1. Go to Settings > Payments.
2. Select View Transactions.
3. Review your ShipCash activity and balance history.

Can I earn ShipCash?

ShipCash may be available through eligible ShipTime referral, reward, or promotional programs.

Referral offers and promotional amounts can change, so review the current offer displayed in your ShipTime account for the latest details.

How is ShipCash used when I create a shipment?

When ShipCash is available on your account, eligible ShipCash funds can be applied toward applicable shipping charges.

If your ShipCash balance is not enough to cover the full amount, another available payment method may be required for the remaining balance.

Need help with ShipCash?

If you need help opening a ShipCash account, adding funds, or reviewing your ShipCash transactions, contact our Heroic Support™ team.