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Where Do I Attach a Commercial Invoice for International Shipping?

A commercial invoice is an important customs document used for many international shipments. It provides customs authorities with details about the goods being shipped, including their description, quantity, value, HS code, and country of origin.

When a printed commercial invoice is required, it should be attached securely to the outside of the shipment so customs officials can access it without opening the package.

How do I prepare the commercial invoice?

Before attaching the invoice, make sure the information is complete and accurate.

This may include:

  • product descriptions
  • quantities
  • declared values
  • HS codes
  • country of origin
  • shipper and recipient information

Accurate information can help reduce customs delays and processing issues.

Where should I attach the commercial invoice?

If a printed commercial invoice is required:

  1. Place the invoice in a clear plastic document pouch or envelope.
  2. Secure the pouch to the outside of the shipment, near the shipping label.
  3. Make sure the documents are visible and easy for customs officials to access.
  4. Confirm that the pouch is securely attached and will not come loose during transit.

  

Do I always need to attach a printed commercial invoice?

Not always.

Some eligible international shipments support paperless commercial invoicing, where the customs documents are transmitted electronically to the carrier.

If ShipTime indicates that the commercial invoice has been submitted electronically, a printed copy may not be required.

However, requirements can vary depending on the carrier, service, origin, destination, and customs regulations. Always follow the document instructions provided in ShipTime for the specific shipment.

What happens if required customs documents are missing?

Missing or inaccessible customs documents can result in:

  • customs delays
  • requests for additional information
  • additional carrier handling
  • the shipment being held
  • the shipment being returned to the sender

Any resulting charges may be the responsibility of the shipper, depending on the circumstances and carrier terms.

Before shipping internationally

Before handing the shipment to the courier, confirm that:

  • all required customs documents are complete
  • the information matches the shipment contents
  • any required printed documents are securely attached
  • any electronic document submission has been completed successfully

If you’re unsure whether your shipment requires a printed commercial invoice, contact our Heroic Support™ team before shipping.

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