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Billing
Information about payments, charges, adjustments, ShipCash, refunds, and other billing-related topics.
Claims
Billing Questions
- ShipTime Insurance Details & Pricing
- Do ShipTime Rates Include Taxes?
- Will I Be Notified When My Credit Card Is Charged?
- How to Find Your Invoices in ShipTime
- What Is ShipCash and How Does It Work?
- How to Manage Payment Methods in ShipTime
- How to Switch to Pre-Authorized Debit (PAD) in ShipTime
- How Does 3D Secure Authentication Work in ShipTime?
- How to Apply for a ShipTime Credit Account
- Why Was I Charged a Nationex Pickup Fee?
- How to Dispute an Adjustment Charge
- What Does “Base & Fuel” Mean on My ShipTime Invoice?
- Does ShipTime Offer Collect or Cash-on-Delivery (C.O.D.) Services?